Customer Support
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Support information
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EUphonos provide differente ways to support you. Check below all informations to contact us and our working hours. You can also send us a message , Just fill the form that is located in the right side of this page and we´ll contact you as soon as possible. Working hours (GMT-4) Monday to friday from 8:00 to 20:00 (Miami time) Saturday By Email Sunday By Email SAC: +1 888 228 3471 SAC Brasil: 0800-5567-9008 Most of the questions can be answered in the examples below. Don´t forget to verify the Questions and Answers area . I can't complete my call. Contact our customer service, having in hand your PIN, origination and destination numbers and the description of the reason why the call can´t be completed. Example: invalid number, busy, mute, etc. Minutes have been charged from my account, but I didn't make the calls. This may happen if the destination phone is answered by a service information, by answering machine, voicemail, IVR or operator recording such as the telephone is out of area or switched off. Check the detailed call history in our website. In case of doubt, contact us. Total available time for the call is less than the expected. You might have called a mobile phone that may have higher rates. If you are using a Toll Free number, this can have a higher cost than your Local Access Number. The Access Number is not valid. Make sure you are dialing the correct number. If you still can't make the call, contact us. The telephone numbers that I registered have not been accepted by the system. Make sure that the numbers are correct. If you still aren't able to connect, contact us. |
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Contact form
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Fill the informations below to send your message. |
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| Full name: | * [!]Full name required |
| Company name: | [!]Company name Invalid |
| E-mail: | * [!]E-mail: Invalid |
| Contact telephone: | [!]Contact telephone: Invalid |
| I'm a Euphonos.com customer | |
| Country: | [!]Country: Invalid |
| State: | [!]State: Invalid |
| City: | [!]City: Invalid |
| PIN: | [!]PIN Invalid |
| order number: | [!]order number Invalid |
| Subject: | * [!]Subject required |
| Message: * | |
| [!]Message required | |
| Retornar por: | [!]Retornar por Invalid |
| Priority: | [!]Priority Invalid |
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